Frequently Asked Questions (FAQs)

Find answers to common questions about using GroupList.io, including pricing, email limits, bounce policies, and account setup.

Frequently Asked Questions

How much does it cost to use GroupList.io?

GroupList.io offers pay-as-you-go pricing starting at $10 for 10,000 sends. We also offer monthly plans for higher volume users. See our pricing page for details.

Can I use my own domain?

Yes. You can configure a custom sending domain or alias domain. This requires DNS setup and is included in some paid upgrades.

How do I avoid getting my account suspended?

Make sure your email list is permission-based, your bounce rate stays below 0.01%, and you don’t receive spam complaints. We have a zero-tolerance spam policy.

Do you support drip campaigns or autoresponders?

Yes. You can create time-based sequences under the Drip Campaigns tab. Set delays between emails and customize content per step.

Can I customize my email templates?

Absolutely. You can create and save email templates using our drag-and-drop editor or import HTML directly.

What happens if I go over my monthly quota?

You can purchase additional sends or wait until your monthly quota renews. Usage is tracked in your dashboard.

Is there an API for developers?

Yes. GroupList.io has a simple REST API. You can find documentation under your account dashboard in the API section.

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