Learn about GroupList.io's strict anti-spam policy and our account suspension rules. All users must maintain an email bounce rate under 0.01%.
GroupList.io enforces a strict anti-spam policy. We do not tolerate any kind of unsolicited, bulk, or deceptive email practices. GroupList.io is designed to help responsible senders deliver relevant, consent-based communication.
All accounts must maintain an email bounce rate below 0.01%. Exceeding this threshold may result in immediate suspension or permanent termination, depending on severity and history.
Keep your contact lists clean, verified, and opt-in. We monitor bounce rates, complaint levels, and abuse reports closely.
If your account is flagged, sending will be temporarily paused while we investigate. In most cases, you’ll be notified and given a chance to correct the issue — unless the violation is severe or intentional.
We reserve the right to terminate any account found to be in violation of our zero-spam policy without notice.
If you believe your account was mistakenly suspended, please contact our support team. Provide any evidence that may help us understand the issue. We respond promptly to all appeals.
GroupList.io is a shared platform trusted by thousands of organizations. By following best practices and maintaining high-quality sending habits, you help ensure reliable deliverability for everyone.